Policies

The amount returned to the customer will depend on following circumstances:
100% of the booking fee minus the management fee (10 €) If cancelled with + 60 days prior to the arrival date. If cancelled within the 59 days prior to arrival at the house, the amount paid as a reservation will not be refunded and will be as compensation to the owner.
No excuse or personal circumstance will be taken into account, even if justified.

Note: In the same way, so that, both the cancellation and the return (if applicable), are completely effective, it will be obligatory to send an email to reservations (at) turismodecalidad.com, with the data of the person who was made the reservation: Name and surname, telephone and ID, in the body of the message write the reason for the cancellation, without this email you can not claim anything, (understand that this is done to avoid duplicating reservations).
There will be no refund of any amount delivered once accommodated in the accommodation and being in it decided to leave before the departure date contracted without justified reason or serious problem in the accommodation.